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Who we are

Zinerge Limited. Contact: hello@zinerge.co.uk.

What data we collect

Enquiry form submissions, analytics data, cookies, and — for clients — project data necessary to deliver our services.

Lawful bases

We process personal data on the basis of consent, contract necessity, and legitimate interest, depending on the activity.

How we use data

To respond to enquiries, deliver contracted services, and — with consent — send occasional marketing communications.

Who we share it with

Our hosting provider, form-processing provider, analytics provider and email/CRM platform. List actual processors here before launch.

Retention periods

We retain enquiry data for as long as necessary to respond, and client data for the duration of the engagement plus a reasonable statutory period.

Your rights

You have the right to access, rectify, erase, port and object to the processing of your data. Contact hello@zinerge.co.uk to exercise these rights.

How to complain

You can complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.

Updates to this policy

We may update this policy from time to time; the latest version will always be published on this page.